Return Policy Page
Returns Policy
At HAKADTS, we want you to be satisfied with your purchase. If for any reason you are not completely happy, we offer the following return and exchange policy:
- 1. Eligibility for Return/Exchange:
We offer returns and exchanges within 14 days from the date of your purchase. After this period, we are unable to accept returns, exchanges, or offer refunds.
To be eligible for a return or exchange, the following conditions must be met:
The item must be unused and in the same condition as you received it.
The item must have the original packaging.
Sale items are not eligible for return or exchange.
Returns or exchanges are only accepted for defective or damaged items.
2. Return/Exchange Request:
To initiate a return or exchange request for an eligible item, please send us an email at contact@hakadts.com.
3. Exempt Products:
Certain categories of products may be exempt from returns or refunds. These exemptions will be clearly communicated to you at the time of purchase.
4. Processing the Return/Exchange:
Once we receive and inspect the returned item, we will notify you by email about the status of your return or exchange. If your request is approved after our quality check, we will process the return or exchange in accordance with our policies.
We strive to ensure a smooth experience with our return and exchange process, and appreciate your understanding.
